13 Spade

Have some questions?

You Ask, 13 Spade Answers

How do I contact Studio Ace of Spade?

13 Spade is created and maintained by Studio Ace of Spade. We have our own website, a Facebook page for both the store and the Studio, and we’re on Twitter - @simonhartmann, @jonathantsavage, and @StudioAOS. Also, you can send us an email via the contact page or through your own email client/webmail.

Where do you ship to?

Everywhere. It's that simple.

How does 13 Spade package the works for shipping?

We ship all poster, art prints, photography, and like products in tubes. Apparel comes in a thin box unless multiple products are ordered. Sometimes we'll carry oddly shaped objects, which we develop unique packaging solutions. Basically, we take great care in making sure the product reaches you in as good of quality as it left the store in.

Where are products shipped from?

Studio Ace of Spade is currently located at 206 South Main street, Suite 1 Goshen, IN, 46526

What's the return and exchange policy?

If the product is damaged during shipping, it's immediately replaced. Just send us a picture. We work on a case by case basis for returns other than that, so just shoot us an email and we'll work with you to make it right.

How are payments processed?

We use Paypal Express, which accepts virtually any credit card or Paypal account. We do not accept checks or cash, unless they are received in person (i.e.: you purchase a print from us that does not come from the online store).

Can you tell me more about the philosophy behind 13 Spade?

13 Spade is intended to be a place where talented people can have a spot online to share their art with the world and sell it. It started a bit differently, and you can read about that on our About page.

I love the spirit of 13 Spade and I’m an artist myself. How can I join?

That sounds fantastic! We’re always looking to expand the collection. Head over to our contact page and find a way to make us look at your portfolio and/or the specific piece you’d be interested to have up here.

Is Studio Ace of Spade for hire?

Without a doubt. We are always available to chat about your projects and see how Studio Ace of Spade's expertise can help.